30 Day Money Back Guarantee

If you are unsatisfied with our products for any reason, you may initiate a return for a full refund of the purchase price of the item(s). Shipping costs are not refundable. To qualify for the refund we must receive notice within 30 days of the date of purchase, along with a brief explanation of the reason for the return, your original receipt, and the product must have been purchased through FastForwardAcademy.com.

A Return Merchandise Authorization (RMA) form must accompany all eligible physical returns. If you purchased a product from another retailer you must contact them for any returns.

Contact us to obtain an RMA form.

 

Certification Pass Guarantee

If you purchase our Enrolled Agent or Tax Preparer Study Guide and are unable to pass the Special Enrollment Exam or IRS Competency Exam on your first attempt, we will provide you with the following upon request:

1. A complete assessment and analysis of your exam results,
2. Personal assistance from a coach who will create a study plan and guide you on areas of weakness, and
3. Access to updated course materials for the new testing season (if needed) at no cost.

In order to qualify, you must forward your exam diagnostic results within 30 days of the exam date and the materials must have been purchased through FastForwardAcademy.com.

Contact us for questions or to start a claim.

 

Return Policy

All returns must be sent to our corporate office with a RMA number assigned by a FFA representative. We are not responsible for lost mail and will not provide a refund if we do not receive your package. A package is considered received when it arrives in good order at our corporate office with an RMA number. We are not responsible for items shipped to any other location. For your protection, please send your package with delivery verification.